Privacy Policy
At Ultimate Power Tech (UPT), we are committed to protecting the privacy and security of our customers, website visitors, and business partners. This Privacy Policy explains how we handle your personal data when you interact with our EV charging systems, website, and commercial support services.
By using our services, you consent to the data collection and usage practices described in this policy. If you have any questions or concerns, please contact our data compliance team.
1. Information Collection
We collect information you directly submit to us, as well as automatic system-usage data:
- Personal Data: Name, business name, phone number, email address, mailing address, and billing details provided voluntarily through contact forms, quotation forms, or customer support interactions.
- Device & Network Data: IP address, browser type, operating system, and tracking details about pages visited, session duration, and navigation paths.
- Hardware Usage Data: For operators using our smart EV charger software dashboard, we record operational events, energy usage statistics, connection details, and technical logs.
2. Use of Information
UPT utilizes collected data to improve operations and maintain responsive business relations:
- To generate sales quotes, deliver chargers, and provide technical installation assistance.
- To answer questions submitted via the website and coordinate custom OEM requirements.
- To send security notices, account setup confirmations, and operational hardware notifications.
- To troubleshoot technical errors and optimize server performance.
3. Cookies
We use standard session cookies to analyze website traffic and maintain session preferences:
- Essential Cookies: Required to access admin panels and preserve secure state transitions.
- Analytics Cookies: Help us measure visitor counts, bounce rates, and traffic sources to optimize speed and design.
- Preference Management: You can manage or disable cookies in your browser settings. However, disabling cookies may affect page functionality.
4. Data Security
We implement professional server-side safeguards and database protocols to protect customer details from leak, loss, or unauthorized access:
- SSL/TLS encryption for all forms and administrative login sections.
- Strict access control limiting client data visibility to active administrative technicians.
- Periodic software scans and database backup cycles to prevent hardware corruption.
5. Third-Party Services
We do not sell, rent, or trade your personal information to third-party advertisers. We only share details with trusted third parties under the following conditions:
- With certified courier partners to ship EV hardware to your factory or site location.
- With secure database hosts and server networks hosting website data (such as SMTP mailing services).
- When required by legal agencies to comply with tax registration rules or local municipal directives.
6. User Rights
Customers and visitors have clear rights regarding their personal data under applicable privacy frameworks:
- Right to Access: You can request a copy of the personal details we have stored about you.
- Right to Correction: You can request immediate correction of outdated or incorrect contact details.
- Right to Erasure: You can request that UPT permanently erase all your contact records from our active servers.
7. Contact Information
For data removal requests, questions regarding cookie usage, or queries about this Privacy Policy, please reach out directly to UPT:
Ultimate Power Tech
Plot No. 21, 1st Floor, Hotel Sagar Shacks, MIDC Ambad, Nashik, MH - 422010
Email: info@uptevcharger.com
Phone: +91 8459263973